The Departments of Social Services provide aid, employment services, and protection to needy children and adults.
If you have a heart to help people, this is the place for you. For individuals who want to help children, families, or others in need, Merit System Services (MSS) is your best resource to locate the right position. Submitting an application is the first step toward a valuable and rewarding career as a Social Worker or and Eligibility Worker.
We offer this additional information in an effort to provide you with a clear understanding of the nature of the job and its requirements. Please take the time to review this information prior to submitting an application. Click on a link below for further information regarding the Social Worker and Eligibility Worker positions.
Social Worker – Performs comprehensive assessments to determine the social, financial, and institutional needs of a client. A Social Worker carries a caseload and assists in the development and implementation of a case plan by establishing on-going therapeutic relationships that involve regular contact and periodic reassessments, mobilization of resources, and advocacy for the client.
Eligibility Worker - The primary function of an Eligibility Worker involves determining the eligibility of applicants and recipients for public assistance programs. The work performed includes processing a broad range of paperwork and entering information into a computer-based eligibility system with very time sensitive agency and legal deadlines. Eligibility Workers are expected to handle a high volume of work which is deadline driven. Applicants must be able to prioritize, plan, and project their work, but at the same time be flexible to changes at any moment, such as unscheduled visits from clients. It is important to understand that the actions you take as an Eligibility Worker impact the lives of clients and their families.
To view the full class specification for the Social Worker or Eligibility Worker, please click here.