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Providing Merit System Services
Social Services Positions
CPS HR Consulting
Merit System Services Unit
2450 Del Paso Road, Suite 220
Sacramento, CA 95834
mss@cpshr.us
916.471.3507

As an Eligibility Specialist you may be required to take actions that conflict with your own values. An Eligibility Specialist must be able to accept clients’ differences and interact with them in a non-judgmental manner. Some of the controversial issues encountered in an Eligibility Specialist environment include:

  • Granting Medi-Cal for clients requesting abortions
  • Granting Medi-Cal to minors without their parent’s knowledge
  • Clients with AIDS and other communicable diseases
  • Applicants/recipients involved in welfare fraud
  • Clients who have substance abuse dependency
  • Clients who are domestic violence victims
  • Clients who are mentally ill
  • Clients with felony convictions
  • Homeless individuals and families
  • Elderly and/or disabled clients placed in long-term care facilities
  • Mandatory report of child and adult abuse
  • Clients whose life style, culture and/or values may be significantly different than your own
To view the full class specifications for the Eligibility Specialist, please click here.
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